Pengems Ltd is a company registered in England and Wales Trading as Michael Rose (collectively referred to as "Michael Rose", "we" or "us" in this policy).
Maintaining the security of your data is a priority at Michael Rose, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. Michael Rose is also dedicated to being transparent about what data we collect about you and how we use it.
This policy, which applies whether you visit our stores, use your mobile device or go on line, provides you with information about:
HOW WE USE YOUR DATA
Michael Rose uses your personal data:
Michael Rose uses your personal data for electronic marketing purposes (with your consent) and may send you e-mails to update you on the latest Michael Rose offers.
Michael Rose aims to update you about products & services which are of interest and relevance to you as an individual.
You have the right to opt out of receiving promotional communications at any time, by:
1. making use of the simple "unsubscribe" link in emails; and/or
2. contacting Michael Rose via the contact channels set out in this Policy.
SHARING DATA WITH THIRD PARTIES
Our service providers and suppliers
In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT and delivery service providers.
Michael Rose only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to Michael Rose and to you, and for no other purposes.
Other third parties
Aside from our service providers, Michael Rose will not disclose your personal data to any third party, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.
We may share your data with:
To deliver products and services to you, it is sometimes necessary for Michael Rose to share your data outside of the European Economic Area. This will typically occur when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws.
If this happens, we will ensure that the transfer will be compliant with data protection law and all personal data will be secure. Our standard practice is to use 'standard data protection clauses' which have been approved by the European Commission for such transfers. Those clauses can be accessed here.
HOW LONG DO WE KEEP YOUR DATA?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data.
WHAT PERSONAL DATA DO WE COLLECT?
Michael Rose may collect the following information about you:
Our website is not intended for children and we do not knowingly collect data relating to children.
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you sign up to our mailing list on our websites, or send an email to our customer services team. Other personal data is collected indirectly, for example your shopping activity. We may also collect personal data from third parties who have your consent to pass your details to us (insurance companies for example, or from publicly available sources.
HOW DO WE ENSURE YOUR PRIVACY IS MAINTAINED?
Michael Rose is committed to keeping your personal data safe and secure.
Our security measures include: -
YOUR LEGAL RIGHTS RELATING TO YOUR PERSONAL DATA
You have the following rights:
If you wish to exercise any of the above rights, please contact us at email@example.com
LEGAL BASIS FOR MICHAEL ROSE PROCESSING CUSTOMER PERSONAL DATA
Michael Rose collects and uses customers' personal data because is it necessary for:
In general, we only rely on consent as a legal basis for processing personal data in relation to sending direct marketing communications to customers via email.
Customers have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.
Our legitimate interests
The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Michael Rose, including:-